Dipity works with the most common browsers. We test and verify that it works on Mac FireFox 3, Safari 3 and Windows Internet Explorer 7, Safari 3 and FireFox 3
Can I print my timeline?
We're working on printing and it should be available in the product in early 2009.
Where does Dipity get it's content for web searches?
Dipity uses a combination of search services and APIs to pull in content from across the web that has been posted to popular websites like YouTube, Flickr, Digg and DayLife.
What about my copyright and does Dipity own my data?
You always own your data, if you close your account, we remove your data and release any of the usage claims we have on that data. Check out our Terms Of Service for more information.
How can I get my data out of Dipity?
Currently every topic is available as an RSS feed. Simply add '/rss' to the end of the timeline url and you can access the RSS page for that topic. You can also use our developer API to extract data from Dipity for a given topic.
How often do RSS feeds update?
It depends on the feed, we take a look how often the feed typically gets updated and then we try to figure out when to check it next. So for things like Twitter we check every 5-10 mins. for some blogs once a day. Everything should get updated at least once a day. If you see this isn't working let us know by filling out the feedback form.
Do you support dates before 100 A.D. or dates B.C.?
We're working on this and expect it to come out in the first part of 2009, but we currently don't support dates before the year 100 A.D.
Is there a way to batch upload / download information on Dipity?
We're working on a Dipity uploader tool but there's nothing currently out there. You can make one using our developer API.
Do you support zoom to the minute level?
We don't currently zoom to this level, it might be something we'll add in the future. Events do support minutes though so keep adding minute data!
User & Account Settings
How do I update my e-mail address?
Currently this is something we have to update manually. If you need to update your e-mail address please send in a request through our support form by clicking the 'feedback' link at the top of the page.
How can I change the way my name is displayed below my 'Me' timeline?
Right now we display your account name under the 'Me' timeline and in the URL for that timeline. We don't currently have a way to change this once it's created.
How do I change the title of the 'Me' timeline?
We use the First Name & Last Name fields in your Account Settings page to create the name. Only your friends on Dipity will see your full name all other users will see your First Name and Last Initial (e.g. Derek D.). You can update this by editing the First / Last Name fields in the Account Settings area.
Topics
How do I create a new topic?
You can create a new topic once you are logged in, by clicking the 'Add a Topic' button in the area below the timeline space titled 'Your Topics'. From there you can choose what type of topic you want to create: search, RSS or blank topic.
How do I delete a topic?
Log in to Dipity, in the area entitled 'Your Topics' click on the 'Created' link. A window will pop-up with an alphabetized list of your topics. Navigate to the topic you'd like to delete using the 'Previous / Next' buttons or by clicking on the results page number at the bottom of the window. Then click the 'Delete' link in red.
How can I change the name of a topic I created?
Log in, Navigate to the topic you want to edit and click the 'Edit Details' link under the title of the topic. Update any of the information in the pop-up and click 'Save'.
How can I add editors to a topic?
If a topic's edit permissions are set to 'Some Friends' you can go to 'Edit Details', click 'Change' in the permissions section and enter e-mail addresses in the box and we'll invite them to edit your topic.
Who can see / edit my topics? How can I restrict who sees / edits my topics?
Each topic has a number of options for others to view / edit your topics. The default settings are: Topics can be viewed by everyone and can be edited only by all of your friends. You can restrict viewing in the following ways: just you (private), all your friends, anyone. And for editing: just you, some friends, all friends, anyone.
Where do I set my timezone and how does Dipity use it?
Once you are logged in you can click the 'Account Settings' link under your name on your personal timeline. There you can set the timezone. For any new topic you create we use this as the default timezone. You can manually change the timezone for a new topic when you create it. If an RSS feed is on a different timezone we apply the time change based on your timezone to that feed so the information is all displayed in the same timezone.
How do topic views get calculated?
We count each view to a topic page, including yours. We're working on providing more details about traffic, links etc. for a given topic. Look for more from us on this in early 2009.
I entered all this information and now my topic is blank, what's going on?
Sometimes things get lost in the shuffle as we push new features out. If you aren't able to get something to load, first click 'reload' in your browser. If that doesn't work send us feedback with the URL you are having a problem with and we'll take a look. Typically, if you've not deleted a topic the data is still there and we can restore it.
Can I link two topics together?
Yes! Any topic can be a source for another topic. Simply click the 'Add Source' button, click the 'Another Dipity Topic' button and then paste in the URL for the topic you want to link together.
Events
What do the little 'thumbs up & thumbs down' below the event bubbles do and how do they work?
These allow you to 'vote up / down' an event. Voting allows us to determine which events are more / less important. Because there are limits to how much information we can display at a given zoom level this helps us figure out what is most important to display.
What date formats does Dipity support?
Events can have Year, Month, Day, Hour, Min and Seconds. At the minimum Dipity requires Year. Generally, dates should be formated: Month Day, Year Hour:Minute:Seconds am/pm for example: March 15, 2008 8:55:32 pm
How can I specify an event that has a duration or a start and end time?
The format is generally: Date 1 to Date 2 for example: March 15, 2008 8:55:32 pm to April 16, 2008 11:55:32 am
How is duration displayed on the timeline?
Currently we only display duration on the event entry. We're working on exposing this in the timeline and other views look for something new here in the next couple of months.
How does Dipity pick locations for my events?
If you don't provide any geotag data Dipity will attempt to add a location, if we guess wrong you can simply edit the event and correct it, or remove the location all together.
How does geotagging work?
Events can have geographic information (or geotags) added to them manually by adding the location in the event detail. You can also connect your Dipity account to Yahoo!'s FireEagle which will allow you to link other services with geotag data and have that information pushed back to Dipity.
Dipity & Other Services
How do you deal with permissions from 3rd Party services like Twitter, Flickr etc.?
We obey the permissions given to us from the 3rd Party service. If you find an area where we're not obeying the permissions let us know and we'll see what has gone wrong.
I found my Flickr images on your site, how did that happen?
We use the Flickr API to pull in images that match search terms. Because of the way you've setup your Flickr account settings, your images are available to any 3rd party application that uses the Flickr API. You can change this by going to the Account Settings Page: http://www.flickr.com/account/?tab=privacy and updating your 'Hide images from public searches' settings.
I see a page with all my Twitter messages how did that get created?
One of your friends is a member of Dipity. When they added their Twitter account we created pages for all of their friends so they could easily see what everyone was doing. You can claim this page by clicking the 'Claim' link in green and entering your Twitter password. This will verify your account with Twitter and give you control of this page.
I see my Twitter account is on Dipity, how does 'claim' work?
Dipity added your Twitter account because one of your friends is a Dipity user. If you've found your page simply click the 'Claim this' link in green and follow the on screen instructions. The account is now yours, congrats you're our latest Dipster!
Do you support Facebook Connect?
We're working on this feature along with supporting Google Friend Connect and Yahoo!'s OpenID integration. Look for this in the first part of 2009.
Do Dipity embeds work with Wordpress.com?
We're working with wordpress.com to get our embed 'blessed' by them. If you're a Wordpress customer let them know you want Dipity supported in your blog.
Do Dipity embeds work with Ning?
Not currently.
How can I import information from my blog?
You can add the RSS feed from any blog (or any service with an RSS feed) to any topic that you own or have access to edit by clicking the 'Add Sources' button in the upper left-hand corner of the application and then clicking the 'Any RSS Feed' button and pasting the url of the RSS feed in the box and pressing the 'Import from RSS URL' button. We also have support for Blogger, Wordpress and Tumblr where you can simply click the service button and enter in your username and password and we'll pull in your posts from those services.
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