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Readers, who have read the last Blog entry, will know that we are re-designing the "Look and Feel" of Caseworks to make it look more modern, more planned and more consistent. As promised I am inclu...
We were all at it today.Well, almost... I had a super-super urgent report which had to be set up for South Lanarkshire before 11am and David had a meeting at Enfield in the afternoon. Other distrac...
HUBSolutions announced the launch of its Estate Management Module.The Module is part of its Anti-Social Behavour Caseworks System, but is entirely separate from the ASB Module, with its own User Co...
HUBSolutions announced the launch of its Estate Management Module.The Module is part of its Anti-Social Behavour Caseworks System, but is entirely separate from the ASB Module, with its own User Co...
What a week, and probably worth a Blog, partly because people who have emailed me may have wondered where I was, and partly because the various meetings I had were important for HUBSolutions and i...
Solihull Community Housing, one of Caseworks longest standing users, has won a landmark victory in the Courts, by getting a "CRASBO", even though they are not a law enforcement organisation.Having...
Its always nice to win something!Last night at the rather splendid Emirates Stadium in London, HUBSolutions and a delegation from South Lanarkshire Council attended the "The Good Communications Awa...
South Lanarkshire Council won the "Mobile Technology Award" at "The Good Communications Awards 2009" held at an award dinner hosted by Hugh Dennis at the Emirates Stadium on 8th July 2009. Their su...
South Lanarkshire Council won the "Mobile Technology Award" at "The Good Communications Awards 2009" held at an award dinner hosted by Hugh Dennis at the Emirates Stadium on 8th July 2009. Their su...
South Lanarkshire Council won the "Mobile Technology Award" at "The Good Communications Awards 2009" held at an award dinner hosted by Hugh Dennis at the Emirates Stadium on 8th July 2009. Their su...
HUBSolutions has been notified by "Veritest", the organisation which carries out product testing for Microsoft(TM) that the HUBSolutions Mobile software - "ASB Instant Capture" - has passed their t...
HUBSolutions has been notified by "Veritest", the organisation which carries out product testing for Microsoft(TM) that the HUBSolutions Mobile software - "ASB Instant Capture" - has passed their t...
It's always more exciting when one of our customers take the lead in developing or promoting Caseworks, than when we do it ourselves.South Lanarkshire certainly scored full marks this month, first...
On 21st May, the 21 customers of CASEWORKS achieved between them 1,000,000 Case Pages. A "case page" is a single record of detail (a person / incident / action or file note) associated with an ASB ...
On 21st May, the 21 customers of CASEWORKS achieved between them 1,000,000 Case Pages. A "case page" is a single record of detail (a person / incident / action or file note) associated with an ASB ...
On 21st May, the 21 customers of CASEWORKS achieved between them 1,000,000 Case Pages. A "case page" is a single record of detail (a person / incident / action or file note) associated with an ASB ...
The May edition of The Caseworker is out, and has been emailed to our Users. If you have not received yours - you arent a User, or your IT Network has gobbled it up, email us at Caseworker@hubsolut...
HUBSolutions was exhibiting its Mobile Solution at the HITEX Glasgow Exhibition on 26th March.This is the latest part of a PR campaign for the Mobile product, which has seen several press releases...
HUBSolutions was exhibiting its Mobile Solution at the HITEX Glasgow Exhibition on 26th March.This is the latest part of a PR campaign for the Mobile product, which has seen several press releases...
HUBSolutions was exhibiting its Mobile Solution at the HITEX Glasgow Exhibition on 26th March.This is the latest part of a PR campaign for the Mobile product, which has seen several press releases...
Peter Hall, Managing Director of HUBSolutions, gave a presentation and took part in a round table discussion at the Public Sector Forums - http://www.publicsectorforums.co.uk/ - Environmental Serv...
Peter Hall, Managing Director of HUBSolutions, will be giving a presentation and taking part in a round table discussion at the Public Sector Forums - www.publicsectorforums.co.uk - Environmental S...
Peter Hall, Managing Director of HUBSolutions, will be giving a presentation and taking part in a round table discussion at the Public Sector Forums - www.publicsectorforums.co.uk - Environmental S...
This year, Red Nose Day also marked the end of our week of Caseworks customisation at East Durham Homes.East Durham Homes had decided to support the cause, by having a dress casual day, where every...
East Durham Homes is the latest Housing Organisation to confirm an order for Caseworks.After a demonstration in February, the ALMO agreed to purchase the ASB Module with the Mapping Module add-on. ...
East Durham Homes is the latest Housing Organisation to confirm an order for Caseworks.After a demonstration in February, the ALMO agreed to purchase the ASB Module with the Mapping Module add-on. ...
East Durham Homes is the latest Housing Organisation to confirm an order for Caseworks.After a demonstration in February, the ALMO agreed to purchase the ASB Module with the Mapping Module add-on. ...
Some readers will know, I am currently on holiday - in St Kitts in the Caribbean. However, I am always on the lookout for evidence of ASB which might offer market opportunities for Caseworks.On the...
I couldn't resist copying this little exchange of correspondence into my blog. I often think that customers underestimate the importance of being appreciative if they want to ge the most out of the...
I thought my readers would be amused to see this dog, which is strategically located in the offices of Glasgow Community and Security Services.He has pride of place by the lift and I literally bump...
Christmas is the season of silly snaps of meals and parties, and HUBSolutions is no exception. People always like the ones which show someone in a compromised position, but our meal never got to be...
Guess who they are!Eddie McCall and Rodger Harley, two of South Lanarkshire's army of 30 + trusty Wardens who patrol the streets day and night looking for things like this - a load of old rubbish....
Issue 4 of The Caseworker hit the World Wide Web this week, and is already filling many user's In Box. Those of you who also read this blog, please give me a bit of feedback! Either comment on the...
Christmas coming... then it will be time for new year's resolutions. Mine, is to ensure I do at least one blog entry each month - whats yours? You can tell me by clicking the comments box, then you...
The Caseworks Mobile solution has had a successful Go-Live in South Lanarkshire.Despite freezing weather conditions, wardens in this Scottish Local Authority have successfully uploaded 3,000 recor...
The Caseworks Mobile solution has had a successful Go-Live in South Lanarkshire.Despite freezing weather conditions, wardens in this Scottish Local Authority have successfully uploaded over 2,000 r...
The Caseworks Mobile solution has had a successful Go-Live in South Lanarkshire.Despite freezing weather conditions, wardens in this Scottish Local Authority have successfully uploaded over 2,000 r...
Hynburn Homes Ltd went live with the Caseworks ASB Module in October - just a month after the blitz customisation period. The ASB team quickly got several hundred existing cases online and are now ...
Hynburn Homes Ltd went live with the Caseworks ASB Module in October - just a month after the blitz customisation period. The ASB team quickly got several hundred existing cases online and are now ...
Hynburn Homes Ltd went live with the Caseworks ASB Module in October - just a month after the blitz customisation period. The ASB team quickly got several hundred existing cases online and are now ...
Back in business?Well I took a holiday from the Blog, largley because of the workload crisis caused by Leeds, so it is perhaps appropriate that the most interesting feedback I have had from my Blog...
Hyndburn Homes Ltd, an RSL which is part of the Contour Group, signed up for CASEWORKS. Hynburn is based in Accrington, Lancashire. It has ordered the ASB module and Notify and Respond Module, and ...
Hyndburn Homes Ltd, an RSL which is part of the Contour Group, signed up for CASEWORKS. Hynburn is based in Accrington, Lancashire. It has ordered the ASB module and Notify and Respond Module, and ...
Hyndburn Homes Ltd, an RSL which is part of the Contour Group, signed up for CASEWORKS. Hynburn is based in Accrington, Lancashire. It has ordered the ASB module and Notify and Respond Module, and ...
I thought I would have to dedicate this Blog entry to the staff at South Tyneside, who made me very welcome last week, and booked me into a lovely hotel overlooking the harbour mouth. South Shields...
This is the first blog entry for a month. An unbelievably busy one, in which I have been working on the Leeds implementation for a part of every day, and found time to visit customers in the Midlan...
On 19th May, just six weeks after contract signing, the first Leeds ALMO went Live. This was a record breaking achievement, all the more remarkable for the complexity of this implementation, which ...
On 19th May, just six weeks after contract signing, the first Leeds ALMO went Live. This was a record breaking achievement, all the more remarkable for the complexity of this implementation, which ...
On 19th May, just six weeks after contract signing, the first Leeds ALMO went Live. This was a record breaking achievement, all the more remarkable for the complexity of this implementation, which ...
Back in London, and a chance to go through the Customer Feedback forms we handed out on a very rushed Friday of meetings and workshops.Definitely a success. There were 5 representatives from the 3 ...
Day 9, found me abandon the workshop to my colleague David, in pursuit of a missing 70,000 properties from the Property Gazetteer. A brief meeting with Rachel, sorted this out, and left me in the c...
Its nearly 10pm on Night 7 - and this is the view from my hotel window. Yes, the HUBSolutions Office Manager, Arlene, has put David and myself in a hotel right next to the giant Tetley's Brewery. W...
Arriving at 10am in Leeds this morning, we were greeted with a nice surprise. One of the ALMOs - West North West - had given Caseworks a full page spread in their staff newsletter.It was good, the...
On 10th April, the three Leeds ALMOs signed up to CASEWORKS with an ambitious deadline to implement within two months. In order to focus on the task, HUBSolutions have dedicated two weeks based in ...
On 10th April, the three Leeds ALMOs signed up to CASEWORKS with an ambitious deadline to implement within two months. In order to focus on the task, HUBSolutions have dedicated two weeks based in ...
On 10th April, the three Leeds ALMOs signed up to CASEWORKS with an ambitious deadline to implement within two months. In order to focus on the task, HUBSolutions have dedicated two weeks based in ...
It is 10pm in Leeds, and I have just imported into the system and tidied up the results of today's workshop.Each ALMO has customised its own Actions and Outcomes. We have had to enhance the softwar...
What happened to Days 1 and 2? Quite simply when the day begins at 7am and ends at 1am it is a bit hard to find time to write a Blog! However, we are at Day 3, and so far the blitz strategy for c...
The Blog has been a bit quiet lately, mainly because we have been running around building new systems, developing existing systems, and hardly taking time for meals. Under pressure it is not always...
Hackney Council has commissioned HUBSolutions to look at and develop options to make Caseworks available to RSLs in the area, and to offline-users. This project, is destined to herald in Phase 1 of...
Hackney Council has commissioned HUBSolutions to look at and develop options to make Caseworks available to RSLs in the area, and to offline-users. This project, is destined to herald in Phase 1 of...
Hackney Council has commissioned HUBSolutions to look at and develop options to make Caseworks available to RSLs in the area, and to offline-users. This project, is destined to herald in Phase 1 of...
HUBSolutions moved its offices, and its registered address, to new premises near Alexandra Park on North London. The new office, at 24 Bidwell Gardens, London, N11 provide more floor space at a lo...
HUBSolutions moved its offices, and its registered address, to new premises near Alexandra Park on North London. The new office, at 24 Bidwell Gardens, London, N11 provide more floor space at a lo...
HUBSolutions moved its offices, and its registered address, to new premises near Alexandra Park on North London. The new office, at 24 Bidwell Gardens, London, N11 provide more floor space at a lo...
Sorry, there have been no blog entries for a week!Periodically, demands on development go through the roof and this is definitely one of those times. Rather than bemoan the workload, I thought I wo...
I got this slogan from a visit to South Tyneside Town Hall, and it did seem pretty appropriate to any public service organisation, or one which seeks to serve its customers. Now that we have set up...
Sometimes working on Caseworks feels like doing an episode of Jim'll Fix It. Clearly some users also think like this. This is an email I received this afternoon from one of our users, who manages t...
Today, was one of the better days for Team Caseworks.We actually had a sighting of the extremely rare Gonk - a creature, as far as we know, which lives only in captivity in Solihull. Here is a pict...
Its good fun to write this blog, but even more fun to know that someone is reading it!"Comments", is a small link at the bottom of every blog, and until last week, no one had noticed it, or thought...
At last January is over, and our photo competition has closed. The winner? A Christmas party entry (I suspect) from Solihull which made us all laugh. Just as funny, though not strictly within the s...
At the start of February in Hamilton in Scotland, the wind is very strong and the temperature very low. This was the venue for our first Scottish User Group, but despite the climate we and South L...
HUBSolutions held its first Scottish User Group meeting hosted by South Lanarkshire on 1st February 2008. The meeting was well attended with many representatives from Glasgow City Council, Strathcl...
HUBSolutions held its first Scottish User Group meeting hosted by South Lanarkshire on 1st February 2008. The meeting was well attended with many representatives from Glasgow City Council, Strathcl...
HUBSolutions held its first Scottish User Group meeting hosted by South Lanarkshire on 1st February 2008. The meeting was well attended with many representatives from Glasgow City Council, Strathcl...
I’m sure all of you are aware that we are a small company, and as such at HUB we need to all pull together to get the job done – its not possible to refer the problem to another department, there i...
It is always pleasing to have a customer who pushes the system to its limit. South Lanarkshire, is one of those whose output is prolific and ambition is sky high.They virtually invented the Intelli...
So far this Blog has focussed on our relations with customers in England. However, we have many customers north of the border. This week will end with our Scottish User Group, so I am dedicating a...
Well, not quite Newcastle - South Tyneside to be precise - and nothing to do with Kevin Keegan or Northern Rock (these spurious references are just to get our Google rating up!). No, Thursday nigh...
I am sure many readers of this Blog, will remember Zareena, our trainer and implementer. Several people have asked me where she is.Well she is still working for us, part time, but from her new home...
The problem with our new User Review page on Caseworks, is it can put staff under a lot of pressure to be seen to be using the system. So imagine the problem at 16:20 on a Friday evening if you hav...
.....well as far as Harrow-on-the-Hill. London Borough of Harrow staff have received training and are now up and running with Caseworks. Jas Baddhan praised the quality of the training delivered by...
I have just completed an interesting exchange of correspondence with Jackie - one of our users in Enfield - who is a manager with job share staff. She did not understand how JobShare worked in Case...
I frequently get invited to do a day's training on Reporting, and normally it ends up being a free-for-all dicussion of what reports are possible and what formats can be created. Friday at Enfield ...
HUBSolutions has committed itself to launch two product newsletters - one for CASEWORKS and one for REVENUES & BENEFITS."The Caseworker" was launched just before Christmas with a photo competition ...
HUBSolutions has committed itself to launch two product newsletters - one for CASEWORKS and one for REVENUES & BENEFITS."The Caseworker" was launched just before Christmas with a photo competition ...
HUBSolutions has committed itself to launch two product newsletters - one for CASEWORKS and one for REVENUES & BENEFITS."The Caseworker" was launched just before Christmas with a photo competition ...
HUBSolutions completed Phase 1 of a contract with Kier plc to provide a tablet solution for surveyors working on Kier’s Islington Contract . The software allows surveyors to record all of the defec...
HUBSolutions completed Phase 1 of a contract with Kier plc to provide a tablet solution for surveyors working on Kier’s Islington Contract . The software allows surveyors to record all of the defec...
HUBSolutions completed Phase 1 of a contract with Kier plc to provide a tablet solution for surveyors working on Kier’s Islington Contract . The software allows surveyors to record all of the defec...
HUBSolutions has committed itself to launch User Groups for all of its products during 2007/2008.The first objective is to launch three CASEWORKS user groups - Northern, Southern and Scottish.The f...
HUBSolutions has committed itself to launch User Groups for all of its products during 2007/2008.The first objective is to launch three CASEWORKS user groups - Northern, Southern and Scottish.The f...
HUBSolutions has committed itself to launch User Groups for all of its products during 2007/2008.The first objective is to launch three CASEWORKS user groups - Northern, Southern and Scottish.The f...
HUBSolutions announced the launch of a new customer satisfaction database, part of its Issue Log, which will enable customers to express a view about the training they have received, the system the...
HUBSolutions announced the launch of a new customer satisfaction database, part of its Issue Log, which will enable customers to express a view about the training they have received, the system the...
HUBSolutions announced the launch of a new customer satisfaction database, part of its Issue Log, which will enable customers to express a view about the training they have received, the system the...
Today, Monday 16th October 2006, HUBSolutions underwent a brand relaunch as part of the company's continuing growth and success working closely with the public sector.The most significant change is...
Today, Monday 16th October 2006, HUBSolutions underwent a brand relaunch as part of the company's continuing growth and success working closely with the public sector.The most significant change is...
Today, Monday 16th October 2006, HUBSolutions underwent a brand relaunch as part of the company's continuing growth and success working closely with the public sector.The most significant change is...
HUBSolutions launches its Issue Log, for customers to report faults, customisation requests and enahancement requests and for HUBSolutions staff to document Quality Assurance checks. The Issue Log ...
HUBSolutions launches its Issue Log, for customers to report faults, customisation requests and enahancement requests and for HUBSolutions staff to document Quality Assurance checks. The Issue Log ...
HUBSolutions launches its Issue Log, for customers to report faults, customisation requests and enahancement requests and for HUBSolutions staff to document Quality Assurance checks. The Issue Log ...
HUBS' first RSLOur first RSL - Riverside Housing Group, in Liverpool - have a test system installed in record time, with their 5,000 existing cases imported from Lotus Notes. A major training progr...
HUBS' first RSLOur first RSL - Riverside Housing Group, in Liverpool - have a test system installed in record time, with their 5,000 existing cases imported from Lotus Notes. A major training progr...
HUBS' first RSLOur first RSL - Riverside Housing Group, in Liverpool - have a test system installed in record time, with their 5,000 existing cases imported from Lotus Notes. A major training progr...
South Tyneside ready for CaseworksSouth Tyneside Caseworks installed by the end of the month with a go-live date planned in February. South Tyneside Housing Department are piloting the Tenancy In...
South Tyneside ready for CaseworksSouth Tyneside Caseworks installed by the end of the month with a go-live date planned in February. South Tyneside Housing Department are piloting the Tenancy In...
South Tyneside ready for CaseworksSouth Tyneside Caseworks installed by the end of the month with a go-live date planned in February. South Tyneside Housing Department are piloting the Tenancy In...
Christmas comes early for QA usersDespite the festive break, well over 50% of the QA module installations were completed by the end of the year.Caseworks wins tenders!Riverside Housing Group, Solih...
Christmas comes early for QA usersDespite the festive break, well over 50% of the QA module installations were completed by the end of the year.Caseworks wins tenders!Riverside Housing Group, Solih...
Christmas comes early for QA usersDespite the festive break, well over 50% of the QA module installations were completed by the end of the year.Caseworks wins tenders!Riverside Housing Group, Solih...
QA goes aheadWe provided a demo of the completed QA module to the Academy User Group at a session hosted by Epsom and Ewell Council and we successfully completed installation of the QA module at th...
QA goes aheadWe provided a demo of the completed QA module to the Academy User Group at a session hosted by Epsom and Ewell Council and we successfully completed installation of the QA module at th...
QA goes aheadWe provided a demo of the completed QA module to the Academy User Group at a session hosted by Epsom and Ewell Council and we successfully completed installation of the QA module at th...
Academy QA goes into final user testing! Staff from Amber Valley Council spent a week at Trowbridge working with HUBSolutions Ltd and Capita Software Ltd, putting the final touches on the new DWP ...
Academy QA goes into final user testing! Staff from Amber Valley Council spent a week at Trowbridge working with HUBSolutions Ltd and Capita Software Ltd, putting the final touches on the new DWP ...
Sefton go liveSefton Council in Liverpool, go live with Caseworks, following an extensive period of review of the market options.Sefton and West Lothian pilot projects Sefton and West Lothian Coun...
Sefton go liveSefton Council in Liverpool, go live with Caseworks, following an extensive period of review of the market options.Sefton and West Lothian pilot projects Sefton and West Lothian Coun...
West Lothian RevampAfter 18 months of operation and almost 2,000 cases entered into the system, West Lothian have asked HUBSolutions to recustomise the system, taking advantage of new facilities su...
West Lothian RevampAfter 18 months of operation and almost 2,000 cases entered into the system, West Lothian have asked HUBSolutions to recustomise the system, taking advantage of new facilities su...
South Tyneside buys CaseworksSouth Tyneside have placed a firm order for Caseowrks purely on the basis of publicity material and a side visit. The first customisation meeting is planned for August....
South Tyneside buys CaseworksSouth Tyneside have placed a firm order for Caseowrks purely on the basis of publicity material and a side visit. The first customisation meeting is planned for August....
Dudley Buys CaseworksDudley Metropolitan Borough Council has confirmed their decision to buy Caseworks Plus. This is now the second Caseworks customer in Birmingham. Dudley council will be piloting...
Dudley Buys CaseworksDudley Metropolitan Borough Council has confirmed their decision to buy Caseworks Plus. This is now the second Caseworks customer in Birmingham. Dudley council will be piloting...
QA Academy Module launchedHUBSolutions have been working on a partnership to develop their QA module with Academy for users of the Academy User Group. This initiative has secured funding by the DWP...
QA Academy Module launchedHUBSolutions have been working on a partnership to develop their QA module with Academy for users of the Academy User Group. This initiative has secured funding by the DWP...
Glasgow City Council buys CaseworksFollowing a successful scoping excercise earlier this month, Glasgow City Council have confirmed their decision to purchase Caseworks Plus. Glasgow will be used t...
Glasgow City Council buys CaseworksFollowing a successful scoping excercise earlier this month, Glasgow City Council have confirmed their decision to purchase Caseworks Plus. Glasgow will be used t...
Glasgow City Council buys CaseworksFollowing a successful scoping excercise earlier this month, Glasgow City Council have confirmed their decision to purchase Caseworks Plus. Glasgow will be used t...
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