dipity

Problems and Issues with aiIndex since December 18th, 2007

Created by rkeith on May 12, 2008

Last updated: 03/10/10 at 04:25 PM

• Meeting with Aptitude - Janice asks Patty for C&D order on aiIndex
  May 5, 2008

• Ryan tests aiIndex with updated KB - still issues with legals.
  May 4, 2008

• Patty ask for conference call to update issues
  May 1, 2008

• Per Jonathan - new KB update completed.
  Apr 24, 2008

• Jon Responds - accuracy report ASAP, new updates done
  Apr 23, 2008

• Ryans asks for update from Jon's March 27th email
  Apr 21, 2008

• Jonathan sends out update on dealing with Oncore issues.
  Mar 26, 2008

• Ryan tests new version aiIndex - still major issues with legals.
  Mar 12, 2008

• Linda and I have phone conference with Jon / Amir.
  Mar 10, 2008

• Ryan asks other Colorado Clerks about aiIndex issues
  Mar 5, 2008

• Jon's Email Response to Ryan
  Feb 29, 2008

• Ryan's "my thoughts" email response to Aptitude
  Feb 28, 2008

• Linda / Janice get aiIndex invoice email from Patty
  Feb 27, 2008

• Jonathan Responds, He is Alive!
  Feb 27, 2008

• 3rd request for Accuracy Report / eRecording Integration
  Feb 26, 2008

• Conference Call Johnetta / Disappearing Legals an Oncore Issue
  Jan 15, 2008

• Asked for follow up for Jan 7th / 9th issues (no reply)
  Jan 9, 2008

• 1st request for an "accuracy report"
  Jan 8, 2008

  Ask Jon about a report showing us accuracy between aiindex vs our indexing.

• Disappearing Legal Issues
  Jan 6, 2008

  Ask Jonathan about it (no official response, said he would look into it). Later determined to be an Oncore only issue, not related to aiIndex.

• Loan amount accuracy issues
  Dec 26, 2007

  Asked Jonathan - said he would look into it, never did. Said most likely would be corrected through a KB update

• aiIndex goes live, immediately had to shut off legals
  Dec 17, 2007